Frequently asked questions

It's a digital disposable camera app made for weddings. The couple creates an album in the app and puts the QR code out at the venue. That's all. When guests scan the QR code, their own phone becomes a “disposable camera just for today,” and the photos they take all go into one shared album.

No. The couple just downloads Moments from the App Store and creates an album to get started.

When you create an album, a QR code just for that album is made automatically. With “Save QR Code” in the app, you can save a printable poster or an image of the QR code alone. There is one poster design. We recommend putting it where guests can easily reach it, such as on the tables or with the place cards, not only at the welcome desk.

Yes. Albums for up to 10 people (including the couple) are free. Try out how guests join and what the photos look like before the big day.

Yes. On iPhone, scanning the QR code opens Moments right away in an App Clip (a small version of an app you can use without installing it). Guests on Android and other phones join in the browser. Neither needs an account.

Guests can join on Android. In the browser they can do everything: join, take photos, upload photos, view the album and save all the photos at once. Creating an album (the couple's side) is currently only possible in the iPhone app.

No email address or other sign-up is needed. Guests can enter a display name when they join, or leave it blank and still join.

In a browser on a computer, you can view the album and upload photos, but taking photos only works on a smartphone.

The couple chooses from “Right after taking,” “When the album ends,” “12 hours after it ends” and “24 hours after it ends.” With any option other than right after taking, the photos stay hidden until then, and at the set time the whole album is “developed” at once. People using the app get a notification when the photos are developed.

Yes. Choose 5, 15, 25 or unlimited. Fewer shots give it the feel of a disposable camera, where every photo is taken with care. You can choose any number of shots on any plan.

You can set an end date and time for the album. Photos can be taken from the moment the album is created, and not after the end date and time. You can change or extend the end date and time later.

The couple chooses between the “Disposable Film” filter, with colors like film photos, and “No Filter.” The same filter applies to the whole album, so the photos all have a consistent look. If you turn it off later, the filter is removed from every photo. You can also hide the date (timestamp) on the photos.

No. The filter adds the slightly grainy texture typical of film cameras.

Yes. Both the couple and guests can upload photos saved on their phone to the album later. You can upload even after the album has ended.

At the moment, Moments can only take and share photos.

Yes. Once the photos are revealed, if the album has 30 or more photos, you can make one in the Moments app on iPhone. It's a vertical (9:16) video that picks up to 60 of everyone's photos and puts them together to music. You can change the music or turn it off, and save the video to the Photos app or share it.

Yes. In the iPhone app, “Save All” saves them all to the Photos app at once. In a browser (on Android and others), you can download them all as a ZIP file. Photos can't be saved before they're developed.

Joining an album needs an internet connection. After joining, photos taken in the app are stored on the phone even without a signal and sent automatically when the signal comes back. Just in case, we recommend trying it at the venue beforehand.

Yes. Once the photos are revealed, everyone in the album can see everyone's photos. There is no setting to make them visible only to the couple. The couple can also check photos and delete them before they're revealed.

There's no time limit. As long as the album isn't deleted, you can view and save the photos even after the photo-taking period ends.

Yes. In the album settings, you can hide the Moments logo and date in the bottom right corner of the photos.

The couple who created the album can delete photos in it. There's also a setting to hide who took each photo.

Pricing is a one-time payment set only by how many people can join the album: Free for up to 10 guests, ¥2,500 for up to 25 guests, ¥5,000 for up to 50 guests, ¥10,000 for up to 100 guests, ¥20,000 for up to 175 guests, ¥30,000 for up to 250 guests. For more than 250 people, please contact us. There's no monthly fee.

No. The price depends only on the number of people. Settings like the number of shots, when photos are revealed and filters are yours to choose on every plan.

No. Only the couple who creates the album pays.

Payment is an in-app purchase through the App Store. No advance sign-up is needed, and the price is the same whenever you pay.

Yes. You can switch to a plan for more people in the app.